According to a statement from Sapiens International Corporation, a leading global provider of software solutions for the insurance sector, one of the major workers’ compensation carriers in North America, the Ohio Bureau of Workers’ Compensation (BWC), has gone live with Sapiens’ most recent edition of CoreSuite for Workers’ Compensation.
BWC, the state of Ohio’s workers’ compensation provider, is committed to delivering the finest customer service possible. The most recent version significantly improves user experience with a revamped interface, enhanced procedures, and workflow improvements.
Business users have access to real-time financial data, enabling them to provide faster and more accurate customer support. To increase cooperation and efficiency, enhancements replace the need for emails with pre-configured, role-based user groups and messaging tools.
Jamie Yoder, President and General Manager of Sapiens North America, stated:
We are satisfied with our long-standing productive partnership with Ohio BWC due to the robustness of our CoreSuite for Workers’ Compensation and the culture at BWC.
Because of this seamless rollout, BWC will keep up to date with the latest technology and new features from our partner ecosystem. We are glad that the deployment took only five months and that the daily operations of 2,500 end users were not disrupted when it went online. This paves the way for a number of additional future technological breakthroughs.
Sapiens’ Workers’ Compensation platform, which uses enhanced outcome-based case management, assists carriers and state funds in increasing operational performance by decreasing claim inventories and supporting medical expenditures.
Offsets, deductions, refunds, transfers, split payments, 1099s, and other financial activities can be processed in real-time. The platform’s rules-driven auto-adjudication and decision support enable proactive case management, reducing the time it takes to settle and close claims.
